At Manila, Philippines United Airlines MNL Terminal is based out of Terminal 1 (T1). In addition to providing duty-free shopping, lounges, food options, and currency exchange facilities, this terminal serves as a hub for foreign flights. T1 has a contemporary appearance and effective customs and immigration processes. The gates and check-in counters of United Airlines are strategically placed to guarantee seamless travel experiences. VIP lounges are also available to passengers for extra comfort and leisure. For passengers flying with United Airlines to and from Manila, Terminal 1's handy transportation connections improve the whole travel experience.
- Security assistance for smooth security checks – Airport staff provides assistance during the security screening process, ensuring passengers follow the required procedures for efficient clearance.
- Flight status updates via mobile app or airport monitors – Passengers can check the status of their flight in real-time, including gate assignments, delays, or cancellations, either via the United Airlines app or through airport displays.
- Concierge services for premium passengers – United Airlines offers concierge services to premium and VIP passengers, providing personalized assistance for check-in, flight arrangements, and other special requests.
- Seat assignment assistance during check-in – Passengers can receive assistance choosing seats during the check-in process, whether they need an aisle, window, or extra legroom option.
- Upgrade services to higher classes (if available) – For passengers seeking to upgrade their tickets to business or first class, staff can assist with availability, pricing, and processing upgrades based on seat availability.
- Assistance for unaccompanied minors traveling alone – United Airlines provides special assistance to minors traveling alone, ensuring their safety and well-being during their entire journey, with staff overseeing the check-in and boarding processes.